Reddy Order Platform
Online ordering platform.
Business analysis · UI · Web dev · Infrastructure
The project
Services
The stack
Overview
A fast and scalable online ordering system for restaurants offering flexible discounts, loyalty points, and delivery options. The platform integrates CRM, menu management with import and POS synchronization, as well as online payments and marketing tools. It enables easy onboarding of new restaurants and supports seamless growth.
Log In
- Users are authorized by phone number and one-time password from SMS
Item Selection and Carting.
- Choose and customize: browse the menu, select your favorite items, and tailor them to your taste with available add-ons or modifiers.
- Review and track: check your cart to see the full summary of your order, including selected extras and item details.
- Earn and redeem: view your loyalty points, see how much you can save, and follow simple instructions to apply your rewards at checkout.
Account Management
- Update your personal details such as name, email, and phone number.
- Add, edit, or remove delivery addresses for faster checkout.
- View your complete order history with detailed information for each purchase.
- Track the status of current and past orders in real time.
Reddy Order CRM
- Create and manage menu categories and items with support for descriptions, prices, images, and modifier groups.
- Import menu data from CSV files for quick and bulk updates.
- View and track order history with filters by date, status, location, and customer.
- Access detailed order information, including items, totals, discounts, and payment status.
- Manage customer database with profile details, purchase history, and engagement statistics.
Menu Item Management
- Create new menu items with detailed descriptions, pricing, and images.
- Assign tax rates to individual menu items based on location or category.
- Organize items into categories and apply modifier groups (e.g., toppings, add-ons).
- Preview menu items before publishing to ensure correct formatting and content.
Discount Management
- Create and manage discounts for individual items, categories, or entire orders.
- Set fixed amount or percentage-based discounts.
- Apply discounts automatically or via promo codes.
- Configure time-based availability (e.g., happy hour, limited-time offers).
- Limit discounts by customer group, location, or order minimum.
- Track discount usage and performance through reporting tools.
- Combine multiple discount rules with priority settings.
All-in-one solution for restaurants — from menu creation to customer satisfaction.